Moon Active is looking for a self-motivated VIP account manager.
The account manager will be responsible for building and maintaining relationships with high value VIP players while using proactive outbound communications, all to ensure a personal, engaging, and rewarding experience for our VIP players
- Manage VIP relations on a daily basis
- Set up compensations and bonuses for VIP players according to guidelines
- Make regular promotional and relationship building communication with players
- Track and report on the performance of VIP players
- Deal with queries and requests from the VIP players in a timeous manner including out of office hours when necessary
- Generate and organize daily/weekly VIP lists for contact based on different segments and ensure they are contacted in a timely and appropriate manner with personal offers and treatment