Head of VIP Department

Marketing
Description

Moon Active is looking for a self-motivated Head for our VIP account management department.

The department objectives will be to Increase players’ life time value by proactive outbound communication, all to ensure a personal, engaging, and rewarding experience for our VIP players. 
As a Head of VIP, you will be responsible for:

  • Maintaining staff by recruiting, selecting, orienting, and training employees
  • Maintaining a safe, secure, and legal work environment
  • Developing personal growth opportunities
  • Establishing strategic goals by operations information
  • Identifying and evaluating trends and options, defining objectives and evaluating outcomes
Requirements

This job is for you only if you have:

  • 3+ years of experience as a VIP account manager or customer support from an online company
  • Proven management skills
  • Mother tongue level in English ​
  • Strong analytical skills to identify patterns in VIP behavior
  • High level understanding / interest in social gaming / online marketing field
  • High level of multitasking ​
  • Target / Sales Driven
  • Rapport building skills
  • Production company 
  • A data driven thinker
  • Gaming experience is an advantage!



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